Hairdressers, stylists, beauty operators, my girl/guy. We usually don’t care what our clients call us--as long as they call us. We want their loyalty, their patronage. We need them. But why do our clients seem to drop away when we start a salon for ourselves? Here are some things that will safe guard your established clientele loyalty.
You’ve just moved in, you’ve had 7 million extra things to do, you’re stretched thin. Why are your clients not loving your new space? Don’t they appreciate you’ve spent a small fortune on a new hydraulic chair and special light bulbs?